Ni-kshay Setu app is a ready reckoner and decision-making support tool to enhance the capacity of NTEP staff by encouraging real-time patient-centric care for TB patients.

The features of the Ni-kshay Setu App are as follows: to assess presumptive TB patients as per the personal details and symptoms of patient.

• A screening tool to assess presumptive TB patients as per the personal details and symptoms of patient.
• Decision-making algorithm for arriving at diagnosis and treatment regimen
• An interactive artificial intelligence (AI) based Chatbot to answer users’ queries
• Assessment Sections for all workforces.
• Backend Analytical Dashboard on admin logins.
• Multiple languages: Availability of languages in English, Gujarati, Hindi and Marathi. (Option to add many more languages)
• Geospatial mapping of Health facilities along with the availability of services. Provision to navigate to selected facilities through Google Maps.
• No storage of patient data.
• Choice-based learning and real time patient centric care. 

No, the app doesn’t store any patient data

One can access the Ni-kshay Setu application from Google Play Store, App Store, and Web page. The links of it are given below:

• Google Play Store: https://play.google.com/store/apps/details?id=com.iiphg.tbapp
• App Store: https://apps.apple.com/in/app/nikshay-setu/id1631331386
• WebPage: Nikshay-setu.in
• More information on Nikshay SETU and the registration process can be availed through the following YouTube Videos:

1. What is Nikshay Setu? App information Video: https://www.youtube.com/watch?v=OVsw13KnyMg
2. How to Use the Nikshay Setu? Registration and Operations Video: https://www.youtube.com/watch?v=iB5p09rqMwY

Individual has to register to get access to the content of the Ni-kshay Setu App. The following steps are to be followed to create the account in the Ni-kshay Setu App:

• After downloading the application, individual has to click on the “Create an account” Option
• Enter the following details as required for creating an account
• Full Name
• Mobile Number (enter the valid mobile number, OTP will be sent on the mobile number for verification of mobile number)
• Password
• Cadre Type
• Cadre Name
• State Name
• District Name
• TU Name
• Health Facility Name
• Click on Create my account
• Enter the OTP as shared on the entered Mobile number
• Log in to access the content of the Ni-kshay Setu App
  

The Ni-kshay Setu app currently supports English, Hindi, Gujarati and Marathi. There is a provision to access the content in other languages.

The user can change the language option by following the below-mentioned steps:

For android and iOS Users,

• One can change the language option by clicking the three horizontal lines on the right upper corner of the app
• Select the “Change Application Language Option”
• Select the desired language from the available language.

For Web Page

• Take the mouse cursor over the profile name in the upper right corner.
• Click on the “Change Application Language Option”.
• Select the desired language from the available language.

The user can change the profile details by following the below-mentioned steps:

For Android/iOS Users:

• Click on the Account menu
• Click on the Edit Profile option
• Edit the Full Name, Cadre details, and designation details.

For Web Page:

• Take the mouse cursor on the profile name
• Click on the Profile Page option
• Click on the Edit option
• Edit the Full Name, Cadre details, and designation details
  

The user can change the profile details by following the below-mentioned steps:

For Android/iOS Users:

• Click on the Account menu
• Click on the Change Password option
• Enter the Full Name, Old Password, and New Password details and confirm the new password details.

For Web Page:

• Take the mouse cursor on the profile name
• Click on the Change Password option
• Enter the New Password details and confirm it.

The Ask Setu Chatbot is designed to predict the responses by understanding the sentiments of the user inputs. Users can search their queries through the keywords, and the chatbot will respond with the top five related questions. A further question can be viewed by clicking on the “load more” at the end of the top five questions. To give further insight on the topic – “module suggestions” and “Resource materials” is added at the end of the question.

The user can get direct access to the NTEP content by typing the query keyword in “Ask SETU” and pressing the enter button. The chatbot will navigate the user directly intended module of the content. Users can also access the related resource materials for their query.

In case user don’t get the answer to their query pertaining to NTEP program from Ask SETU , they can click on the “Contact us” option at the bottom of the Ask SETU chat. Select “Technical (if the query is pertaining to technical content)”, “non-technical (if the query is related to website or application issues” or “other” option in “select item” option. Type your detailed query in “message” and press the “submit” button. Our team will respond to you within 1 week.

• Visit our account deletion page: https://nikshay-setu.in/about-us#contact-us
• Submit a request for account deletion: You will need to provide the details associated with your account and mention the deletion.
• Confirmation: After submitting the request, you will receive a acknowleedge email for the same.